FAQ

FREQUENTLY ASKED QUESTIONS

 

Why would I use an e-bike over a regular bike?

Get to where you need to go faster and easier than on a regular bike.

What about theft?

As best as we can determine, e-bikes don’t get stolen with any more frequency than non-electric bikes. That’s most likely because people tend to lock them up better and because a bike thief needs to get a charger and a battery key to make the bike truly saleable.

 

Aren't electric bikes heavy?

As one of our customers told us, "E-bikes might be heavy to lift, but they are heavenly to ride."

Electric bikes are typically heavier than regular bikes. But the weight of any bicycle (electrical or non-electrical) is felt the most when climbing hills. The electric assist on an e-bike makes up for the additional weight many times over. Where weight does matter is if you need to lift the bike. That's one of the many reasons why e-bikes are favored over electric scooters, which often weigh 150 pounds or more.

If you have to climb several flights of stairs to store your bike, we strongly suggest finding a more accessible storage location.

 

How long does it take to charge an e-bike battery?

A lithium ion ebike battery that is fully depleted will take 3.5 to 6 hours to recharge. Batteries that still have a partial charge when you start charging will take less. In addition, the last hour or so of a charge is used to "top-off" the cells, and you don't have to wait for that process to be completed. So some batteries can be 90% charged in 2.5 hours or less.

  

Can I ride an e-bike as a regular bike - without the electric power?

Yes. And it is easy to switch back and forth. For example, you might want to use the power only when you are going up hills.